Support & Care Plans
Someone who answers when it breaks.
Hosting, updates, backups, monitoring and support, for sites we built and sites we’ve taken over from someone else.
What’s included
Managed hosting
Fast hosting, SSL, CDN and email configured properly, with the bill and the access in your name.
Updates and security
Core, theme and plugin updates applied and tested, rather than left for eighteen months until something breaks.
Backups and monitoring
Off-site backups with tested restores, plus uptime monitoring so we usually know before you do.
Support with a human
A named contact and a real response time, rather than a ticket queue.
How it runs
Four stages, with a clear deliverable at the end of each.
Onboarding audit
Full review of the existing site, hosting and access.
Stabilise
Updates, backups, monitoring and security brought current.
Ongoing care
Scheduled maintenance and included support hours.
Reporting
Monthly report on updates, uptime and performance.
Other services
Web Design
Interface and experience design for websites that have a job to do.
Web Development
Custom builds on WordPress, Shopify and bespoke stacks.
E-commerce
Online stores, catalogue management and supplier feed integration.
Brand & Graphic Design
Identity, collateral and the visual system that holds it together.
Motion Design
Animation, interface motion and video for brands that need to move.
CRM & Automation
Lead routing, pipeline design and the workflows that connect your tools.
SEO & AI Visibility
Technical SEO plus the structured data that AI search engines actually read.
Let’s talk about your project
Tell us what you’re trying to build. We’ll tell you honestly whether we’re the right studio for it.